Privacy Policy — Foxy Play
This policy describes how Hinoro Studio collects, uses and protects the personal data of users of the Foxy Play application. Please read it carefully.
1. Publisher and contact
Foxy Play is an educational game application developed and operated by Hinoro Studio.
For any question regarding your personal data or this policy:
- Email: support@foxy-play.com
Data is hosted on Google (Firebase) servers located in the European Union or the United States depending on the region.
2. Data collected
We only collect data necessary for the operation of the service and to improve the application.
2.1 Account data (when you register)
When you create an account, we record:
- Your email address and, if applicable, a display name;
- The sign-up method used (direct, Google or Facebook).
This data enables synchronisation of your progress across devices.
2.2 Player profile data
For each player profile (child or user):
- First name or nickname chosen freely;
- Avatar index selected in the app (no real photographs);
- Game progress: scores, stars, play time, level reached;
- Parent area protection: on mobile, verification via fingerprint, Face ID, or phone passcode; on web, parental code stored encrypted (never transmitted in clear).
2.3 Usage data (analytics)
We collect aggregated, anonymised usage data, including:
- Games and themes used;
- Session duration;
- Interface language.
This data cannot be used to identify an individual.
2.4 Crash reports
In the event of a technical error, the app may send an anonymous crash report via Firebase Crashlytics to fix bugs.
2.5 Purchase-related data
In-app purchases (“Lifetime” offer) are managed by RevenueCat. We do not process any payment data; payments are made exclusively via App Store or Google Play.
3. Purposes and legal basis
| Purpose | Legal basis |
|---|---|
| Sync progress across devices | Contract performance |
| Improve the app (analytics) | Legitimate interest |
| Fix malfunctions (Crashlytics) | Legitimate interest |
| Manage in-app purchases | Contract performance |
4. Recipients and sharing
Foxy Play does not sell your personal data.
Data may be processed by the following providers:
- Google Firebase (auth, database, analytics, Crashlytics) — Google Privacy Policy
- RevenueCat (in-app purchases) — RevenueCat Privacy
- Meta / Facebook (only if you choose Facebook login) — Meta Policy
5. Retention
- Active account: account and progress data are kept for as long as your account exists.
- Account deletion: on request, all associated data is deleted within 30 days.
- Use without account: data is stored locally on the device and removed when the app is uninstalled.
6. Your rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data;
- Rectification of inaccurate or incomplete data;
- Erasure (“right to be forgotten”);
- Data portability;
- Object to processing.
To exercise any of these rights, contact us at support@foxy-play.com.
7. Audience and minors
Foxy Play is for all ages. We do not knowingly collect personal data from children under 13 without parental consent.
If you believe a child has provided us with data without parental authorisation, please contact us immediately at support@foxy-play.com to request deletion.
8. Account deletion
To request deletion of your account and all associated data:
- Email support@foxy-play.com;
- Use the subject line: “Account deletion”;
- State the email address linked to your account.
Your request will be processed within 30 days. All your personal data (account, player profiles, progress) will then be permanently deleted from our servers. This action cannot be undone.
9. Cookies and tracking
The mobile app does not use cookies.
The web version may use equivalent technologies (local storage, session identifiers) strictly necessary for Firebase (authentication). No advertising or third-party tracking cookies are used.
10. Changes to this policy
Any substantial change to this privacy policy will be notified in the app. The current version remains available on the application website and in the app.